Delivery & Refunds

 

Our pots are handmade and baked in small batches to ensure they result in BIG flavour for MAXIMUM enjoyment. 

Orders received Mon-Weds, by 1pm, are dispatched same day or next day.

Orders received after that time, are dispatched the following Monday.

Allow up to 2-4 days for delivery. Full details will hit your email inbox to let you know your box is on its way, with tracking details..

If you’d like your pots delivered on a particular date, you can place your order and be in touch to let us know your preferred delivery date.

If you need your pots delivered in a hurry or over the weekend or special holidays please get in touch to discuss before placing your order.  

Email hello@sweetcakeything.co.uk or call us on +447970745411

Products are delivered in temperature controlled packaging to maintain freshness in transit.

It is the responsibility of the customer to ensure the goods can be received upon delivery.   

If for any reason your order cannot be delivered at the address you have provided, a courier card will be left with information detailing how to collect your order.

It is important to collect your order as soon as possible and get your pots into the fridge so they can chill out.

 Repeat deliveries may incur additional cost.   

SHIPPING DESTINATIONS

We currently deliver to addresses in the United Kingdom only. We do NOT accept international orders......yet! (O: 

Refunds & Returns

Our products are created fresh with you in mind. Your satisfaction makes our day. Please do not hesitate to be in touch should any problem arise with your experience with Sweet Cakey Thing.

With regret, we do not accept returns if you have found that our free-from treats were not to your taste.

Refunds, gift cards, or a replacement order to the same value will be given only in the event that due to an error on our part, you receive the incorrect order.

If you need to change the date or details of your order or cancel it altogether, please contact us as soon as possible so we can offer you a refund accordingly.

Please note, orders received by Wednesday 1pm will be dispatched same day or next day, for delivery by the weekend. Orders received after this time will be dispatched from the following Monday for delivery that following week.